Payment Policy
Payment Policy
Ways to pay
You can use any of the payment methods below at checkout. The full amount is charged at the moment you complete your order.
Credit and debit cards
- Visa
- Mastercard
- American Express
Digital wallets
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Payments are processed safely by Shopify Payments and PayPal. Which options you see at checkout can depend on your device and the bank that issued your card. We don't accept bank transfers, checks, cash on delivery, gift cards or store credit.
Security
Our store runs on Shopify, which is certified under PCI-DSS, the strictest security standard in the payments industry.
Your card details stay private
Vilkoo never stores your card number, security code or bank details.
When you pay by card, your details travel over an encrypted connection straight to the payment processor. They never pass through or stay on our systems. Your whole checkout is protected with SSL/TLS encryption, and where it applies, your bank may ask you to confirm the payment with 3D Secure (3DS).
If you choose to save a payment method in your account, Shopify keeps it in its secure, tokenized vault. It is never stored on our own servers.
Currency and prices
Every price on vilkoo.com is shown and charged in US dollars (USD).
Paying with a card in another currency? Your bank or card issuer converts the amount at its own exchange rate. Any conversion fees come from your bank, not from Vilkoo.
Declined payments
Whether a payment is approved is usually decided by your bank or card issuer, not by us.
Frequent reasons
- Not enough balance, or your credit limit has been reached
- A typo in the card details at checkout
- Your bank blocked the payment as a security precaution
- The 3D Secure check wasn't completed
- A temporary technical issue at your card provider
Please try another payment method or contact your bank. Still not working? Email us at info@vilkoo.com and we'll do what we can to help.
Contact
A question about a payment, or a charge on your statement you don't recognize? We're glad to help.
Phone
Questions about a payment?
We'll get back to you within 1–2 business days.
This Payment Policy applies to all orders placed on vilkoo.com, effective September 20, 2026. Vilkoo is operated by Peter Hulspas, Sole Proprietorship, Kilarna 150, 66292 Åmål, Sweden · Reg. no. 198010105057 · VAT SE801010505701
© 2026 Vilkoo · Peter Hulspas, Sole Proprietorship
Kilarna 150, 66292 Åmål, Sweden · Reg. no. 198010105057 · VAT SE801010505701